Technology & Innovation

Go Cashless

In 2016, myDobi became the first laundry brand in Malaysia to introduce its self-service smart kiosk system with a built-in loyalty program. In 2018, in collaboration with an IT contractor, we developed a Bi-Token Changer integrated with commercial e-wallet. 

Fast forward to January 2021, myDobi proudly launched its official mobile application, myDobi Connect, successfully available on both iOS and Android platforms. In 2023, myDobi Connect underwent a rebranding and transitioned to Hiro.

How to use in 3 Steps

3-step-1

Download

Hiro Mobile Application

Top Up

using credit/debit card or e-wallet

Pay

for your laundry by scanning the machine’s QR code

Double Wash

In 2021, myDobi introduced Double Wash, an exclusive washing program developed by our team and powered by the Speed Queen Agitation Stroke Wash Program.

Users now have the option to choose Double Wash, which includes a double dose of detergent, softener, and sanitizer for exceptional cleanliness and freshness.

It also offers a longer 35-minute wash for extra effectiveness compared to the standard 25-minute wash. Elevate your laundry game today!

Double Wash

In 2021, myDobi introduced Double Wash, an exclusive washing program developed by our team and powered by the Speed Queen Agitation Stroke Wash Program.

Users now have the option to choose Double Wash, which includes a double dose of detergent, softener, and sanitizer for exceptional cleanliness and freshness.

It also offers a longer 35-minute wash for extra effectiveness compared to the standard 25-minute wash. Elevate your laundry game today!

Delivery Service

Introducing HiroGo, our innovative delivery service designed to enhance your laundry experience.

With just a few taps on the Hiro app, our dedicated riders will pick up your laundry, take it to the closest myDobi outlets for a professional wash, dry, and fold.

Once your laundry is revitalized, we will bring it back to your doorstep—a personalized laundry service tailored to fit your busy lifestyle.

All the Benefits!

Users can now experience a cashless transition through the Hiro App (via direct activation) and enjoy many rewarding benefits such as:-

 

Coinless

No need to change into coins to start machine. Convenient & Secure

Pay with E-Wallets

Accept GrabPay, Spay Global, TNG & Maybank QRPay.

Direct Activate Machines

Just use yout mobile phone to scan QR to activate!

Midnight 50% Off

Enjoy 50% off from washing & drying between 12am-6am.

Birthday Month Gift

Enjoy 1 free wash & dry during your birthday month

Free Gift Redemption

Redeem your point with free gifts when you keep washing.

Voucher Redemption

Claim vouchers from selected outlets.

Reload Bonus

Get Bonus when you reload!